Continuing with the series of exciting Webinars, IVCA organised an e-conference on the topic – “Future Workplace – Safety & Trends” on 26 June 2020. The esteemed panellists included Ms. Anjali Ajaikumar, VP, Strategy, HCG; Mr. Neehar Cherabuddi, CEO, DoctorC; Mr. Amit Ramani, Founder, Awfis; Mr. Devang Mehta, Partner, Anthill Ventures; Mr. Ashish Chawla, Head Franchise Ops, India & South Asia, OYO Rooms. Mr. Nishant Parikh, Partner, Tri legal moderated the session.
The conversations revolved around the vision, expectations, and concerns on how workplaces will look in the post COVID era. Nishant Parikh kicked off the discussion with the most relevant question on how businesses have been impacted in the lockdown period and how organisations will treat office space going forward. Amit Ramani shared his experience of the past few months. He said that the fear of the pandemic hasn’t gone away resulting in limited office occupancy. He said, “The organisations have understood that productivity is not a factor of having your own office space. Businesses have continued to operate. He added that a bigger trend, however, is coming from employees who would ask if the commute of two hours is worth it when, in lieu, of travelling they could be working and being productive.
Ashish Chawla talked about how Oyo adapted its business during the lockdown period. He shared, “Oyo tied up with medical organisations and hospitals across India to provide safe accommodation to healthcare professionals or those who are asymptomatic people who did not want to put their families at risk. In addition, we also created quarantine centres through our hotel network across India.” While sharing Oyo’s learning from their market in China, Ashish said that they revamped their SOPs and ramped up the way the hotels and spaces operated to create safe and clean spaces that helped their business.
Anjali Ajaikumar shared how the hospitals were impacted during the past few months. She mentioned the initial decline in the number of patients coming to hospitals and what measures they implemented to maintain safety. She said, “To protect our patients, we provided transport for them to reach the hospital safely. We also made virtual consults and increased home care for our patients… For our employees, we bought a stock of PPEs in advance. We also changed the nursing planning where we separated our nurses’ routines and maintained the social distancing.” Anjali also shared that HCG is looking at how technology can help in reducing the non-clinical staff to ensure less human contact and more safety at the hospitals.
Neehar Cherabuddi talked about the changes they are creating for workplaces in a world of COVID. Neehar stated that it is challenging to gain employees confidence to come back to office spaces. He said, “We wanted to find better and medically right solutions for our employees for us and for organisations. We came up with the concept of ‘Safe workplaces of the future’ where the idea is to help organisations get back to work.” While sharing the concept, Neehar mentioned that they provide hardware and software solutions to automate the workplaces so that all employees feel safe while coming back to work.
Devang Mehta shared that he handles healthcare vertical which is the most exciting area in terms of investment and scaling activities. While sharing his insights on the start-up world he mentioned, that anthill is helping non-healthcare related organisations navigate through these challenging times. He said, “Employees at startups are more adapt technologically and are comfortable using collaboration softwares like google suite, slack, linkedin or other tools They are faring better than traditional businesses that are handshake driven.” He mentioned that the startups in healthcare sector with whom he is working have made great pivots.
During the Q&A session, the speakers addressed topics such as ensuring safety for the floor management staff; how to manage the safety of manufacturing facility with a large staff; and strategy to manage coworking spaces among others.You can check out the webinar at https://bit.ly/31Eckh5 to get more insights on what is next for our future workplace solutions.